5 Plumbing Company Red Flags to Be Wary Of

When dealing with plumbing issues, it’s important to find a reputable and trustworthy company to handle the job. Unfortunately, there are some unscrupulous individuals and companies out there who may try to take advantage of unsuspecting customers. To help you avoid falling victim to a plumbing scam, Plumbing Doc, a trusted plumber in Bakersfield, CA shares five signs to watch out for.

1. Unlicensed or Unregistered

A legitimate plumbing company will be licensed and registered with local authorities. If you can’t find any evidence of proper licensing or registration, better reconsider. Scammers often operate without the necessary credentials, leaving you vulnerable to subpar work or even legal issues down the line.

2. Over-the-Phone Estimates Only

Be wary of plumbing companies that provide estimates over the phone without inspecting the issue firsthand. Every plumbing problem is unique, and an accurate estimate typically requires an on-site assessment. Scammers may provide lowball estimates over the phone to lure you in, only to inflate the price once they start the plumbing repairs.

3. Pressure Sales Tactics

Watch out for phrases like “urgent repairs” or “limited-time offers” designed to create a sense of urgency, or if a plumbing company uses high-pressure sales tactics to push unnecessary repairs or upgrades. Genuine professionals will explain the problem, present options, and let you make an informed decision without feeling rushed or coerced even in case of emergency plumbing situation.

4. Lack of Written Contracts or Guarantees

Reputable plumbing companies provide written contracts detailing the scope of work, costs, timelines, and guarantees. If a company refuses to provide a written agreement or insists on cash-only transactions, proceed with caution. Without a written contract for plumbing services rendered, you have no recourse if the work is incomplete or if the quality is unsatisfactory.

5. Poor Online Reputation

Before hiring a plumbing company, research their reputation online through review sites, social media, and forums. Multiple negative reviews or complaints about shoddy workmanship, unprofessional behavior, or hidden fees are clear warning signs. Conversely, a lack of online presence or suspiciously positive reviews could indicate fake testimonials or a newly created front for scams.

Fortunately, you don’t have to search far and wide for a reputable plumber in California. Contact Plumbing Doc to schedule an appointment.